Fashion - Accessories - All Natural Health & Beauty
Shipping Terms: Monica's Closet, LLC utilizes the US
Postal Service as our main shipping courier to locations within the United
States, but not to other international locations. The risk of loss and title
for all merchandise ordered on this web site passes on to you when the
merchandise is delivered to the shipping carrier.We reply back to all requests within 1
Shipping Schedule & Order Cancellations: All orders will be shipped within 48 hours
depending on payment verification and availability. Customers who choose
expedited shipping will have their orders shipped the same day if the order is
placed before 3:00pm CST. Once an order has been placed Monica's Closet is not
able to cancel the order.
Address Corrections & Lost/Stolen Packages: All orders are shipped to the address as
stated by the customer when the orders are placed. It is the customer's
responsibility to ensure that the address entered is in accordance with the
shipping courier's standard.Monica's Closet, LLC reserves
the right to charge up to $10 for any address correction or forwarding address
that is different than the original address on the invoice.
Monica's Closet, LLC is not responsible for stolen or lost packages when the
tracking system of a chosen shipping courier shows that the package was sent
either by Monica's Closet or by the customer.
Refused, unclaimed, or
undeliverable orders will result in charges for any additional shipping
Return Policy: We will gladly exchange or give credit for merchandise that is unused, unworn and not damaged (in ANY way) within ten (10) days of purchase which can be documented via the tracking number. Items must be accompanied by a receipt and have original hang tags attached.
A coupon code is given to online purchases for
the purchase price listed on the original invoice minus the original shipping
We reply back to
all requests within 1 business day via e-mail
handling fees are NOT refundable
All items must
be in brand new condition with all hang tags attached and unmarked with
Items that have
been worn, damaged (in ANY way), altered or exposed to second-hand smoke cannot be
returned or exchanged, period.
closeout, and final sale items are FINAL.
If you return
any item that does not meet the above criteria, Monica’s Closet has a
right to refuse the returned package at customer's expense.
The following are considered a FINAL SALE and cannot be returned at any time:
Clearance, Sales, Discounted and items marked "final sale"
Shepherdess Natural's products
Leggings, swimwear, panties, bras and lingerie
If it is past
ten (10) days from the purchase date on the original receipt
Items with no
Items that have
washed, worn, altered or damaged (in ANY way)
Ebay, Amazon and Etsy
purchases (unless noted)
Return Processing Time:
Please allow up to five (5) days for processing. You will be notified via email to the address listed on your account when the transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from Monica's Closet, LLC.